Silencilicone Gags – Frequently Asked Questions (FAQ)
Product Information
1. What makes the Silencilicone gags special?
Silencilicone gags are made from exceptionally soft, skin-safe silicone. They are odorless, hygienic, and easy to clean. The material adapts comfortably to the shape of the mouth, ensuring a secure and pleasant fit.
2. What is the quality of the silicone?
The gag is made from soft, flexible silicone, making it comfortable to wear. The silicone is food-grade and approved for skin and mucous membrane contact. It contains no substances classified as hazardous under EU Directive 67/548/EEC. For disinfection, the gag can be boiled. An exception is the Multi Purpose Gag, which should only be placed briefly in boiling water.
3. Are there different sizes or versions available?
Yes. Silencilicone gags come in several lengths and shapes to accommodate different anatomies and sensitivities (for example, a strong gag reflex).
4. Why are there so many sizes?
The Big One and its variants are specialized gags where a proper fit is essential. A well-fitted gag should not trigger the gag reflex, yet it should be large enough to create the desired full-mouth feeling. Think of it like shoes: the Big One is more like a quality running shoe, while a standard ball gag is more like a flip-flop.
5. What is important when determining the correct size?
The most important factor is the gag reflex. It should not be triggered, and the gag should be chosen so that it fits comfortably and securely. If in doubt, choose a shorter or smaller size. You can also roughly determine your gag reflex by gently inserting a banana or a similarly shaped object into your mouth and observing where the reflex occurs.
Use and Care
6. Are the gags suitable for long-term wear?
Yes. When properly sized, Silencilicone gags can be worn for several hours. Regular breaks are recommended, and the wearer should never be left unattended.
7. Can the gag be used under masks or tape?
Yes. The compact design makes it ideal for use under masks, muzzles, or tape constructions.
8. How do I clean and disinfect the gag?
Clean the gag with hot water and mild soap or disinfect it by boiling. Allow it to dry completely before the next use.
9. What if the gag feels too large or uncomfortable?
If the gag feels too large or causes discomfort, please contact us. We’ll help find a suitable adjustment or replacement.
Accessories and Compatibility
10. Why are straps not included with gags that require them?
We offer several types of straps, so gags and straps are sold separately. This allows each customer to choose the preferred type, length, and fastening individually.
11. Are the locks keyed alike?
Yes. All locks we sell use the same locking mechanism and can also be purchased separately later. The keys fit all of our locks of the same size.
Shipping and Delivery
12. What are the delivery times?
The delivery time varies depending on the model, color, and order volume. All Silencilicone gags are handcrafted in small, color-based batches. For some standard colors (black, red, neon orange, purple), we maintain a small stock (including Big One, Big One Air, Ultra Strap, and partially Multi Purpose Gag). In urgent cases, please contact us — we’ll do our best to speed things up.
13. Which shipping companies do you use?
We ship within Europe using DHL. Shipments to other countries are handled by FedEx.
14. Do you ship to DHL Packstations?
Yes. Delivery to DHL Packstations is possible within Germany.
15. How does shipping to non-EU countries work?
When shipping to non-EU countries, a customs handling fee (called “Zoll-Nichtselbst-Punkt” in German) may apply. This fee is usually collected by the shipping company and added to the prices shown in our shop.
16. Is the package shipped discreetly?
Yes. All packages are shipped discreetly and without any visible reference to their contents. Shipments are sent from a private return address. Customs and invoice data are transmitted electronically to the carrier and are not included inside the parcel.